Help Center
Welcome to the Connectily Help Center. Find quick answers, troubleshooting steps, and ways to contact support. We’re here to help.
Getting Started
- Install the iOS app and sign in with your API Key.
- Scan business cards or QR codes to capture contacts.
- Review and save contacts to your device or CRM.
Troubleshooting
- If scanning fails, ensure good lighting and hold the card steady.
- For QR codes, make sure the full code is visible and in focus.
- Verify your API Base URL and API Key in Settings if uploads fail.
FAQs
Where are my contacts stored?
Contacts are stored securely and can be exported/synced based on your settings.
Can I save contacts to my iPhone?
Yes. Use the "Save to iPhone Contacts" action after scanning.
How do I report an issue?
Reach out to our support team using the email below.
Contact Support
Email us at support@connectily.app. We typically reply within 1–2 business days.
Can’t find what you’re looking for? Send us a note and we’ll help.